Netmediasolutions Ltd Registered Office: 4a, Fen End, Stotfold, SG5 4NA

Tel: 01462 530701 | Email: [email protected]

Company Registration Number: 13428712 | VAT Reg: 476850941 | ICO Registration: ZC085274

1. Introduction

At Netmediasolutions Ltd, protecting your privacy and the confidentiality of your personal information is paramount. This notice explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Data Controller

The data controller responsible for your personal information is Netmediasolutions Ltd, represented by Alex Crooks, Director.

3. Information We Collect

We may collect and process the following types of personal data:

Contact & Identity: Information provided by filling in forms on our website or portal, including name, address, email, and phone number.

Payment Details: Bank details will be required should you choose to partner with us or take part in our NetmediaRewards referral programme.

Partner & Rewards Programme: We require the details of the new client you want us to contact regarding our services.

Correspondence: If you contact us by letter or email, we keep records of that correspondence to handle enquiries and enforce our agreements.

Technical Data: We record server logs, including operating system, browser type, referring/exit pages, and URLs to ensure site security and help us improve our service.

Website & Project Info: Analytics data and credentials required to manage your account with us, website or marketing services.

4. How We Use Personal Data

We use your information to:

Process orders, handle customer service enquiries, and manage onboarding.

Carry out our obligations arising from contracts (e.g., website builds, SEO, Paid Ads).

Administer the NetmediaRewards and Partner Programme.

Notify you about changes to our services or terms.

Perform credit control and handle billing.

Carry out marketing and statistical analysis (where you have consented). See Privacy & Electronic Communication Regulations Policy (PERC Policy)

5. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected.

Financial Data: In accordance with UK Law, all invoice and transaction data is retained for a minimum of 6 years.

Correspondence & Project Data: Records are kept as necessary to comply with legal obligations, resolve disputes, and maintain the integrity of our referral programmes.

6. Lawful Basis for Processing

Our Lawful basis is based on legitimate interests, which means that our clients, potential clients and all marketing services are specifically aimed at clients who will require our services. Therefore, we will need to:

Keep a record of our legitimate interests assessment (LIA) and the outcome.

Keep our LIA under review and refresh it if there is a significant change.

If our LIA identifies significant risks, consider whether we need to do a data protection impact assessment (DPIA).

We are relying on legitimate interests, which entail individuals looking at our services and engaging with us.

7. Data Sharing

We will never sell your personal data. We only share data with:

Service Providers: Third-party partners assisting in our services (e.g., hosting, payment processors).

Debt Recovery: We share data with third-party debt collection partners and legal advisors to recover unpaid invoices as outlined in our Terms.

Legal Compliance: To comply with regulatory or legal requirements.

8. Cookies & Remarketing

We use cookies to improve our site and deliver a more personalised service:

Functionality: To recognise you when you return and speed up your searches.

Login: To manage your access to the MyNetmedia portal.

Remarketing: We use cookies to show you relevant adverts after you have visited our site or to exclude existing customers from seeing specific new-business promotions.

You may refuse cookies via your browser settings, though this may limit your access to certain parts of our site.

9. Third-Party Links

Our site may contain links to the websites of our partner networks or affiliates. These websites have their own privacy policies. We do not accept any responsibility or liability for these policies. Please check them before submitting personal data to external sites.

10. How we store your information

Netmediasolutions Ltd.’s client information will be stored within cloud-based CRM systems, which are protected and accessed by Alex Crooks. Therefore, we will ensure that client information is stored securely.

Netmediasolutions Ltd stores client information on a secure server; however, we do have several paper documents which we store in lockable cabinets.

HMRC will require us to keep the financial information for that period on the condition that the information has not been used in court or insurance claims. However, some of your information may be deleted either as part of our Deletion Process or at your request at any time for whatever reason.

Netmediasolutions Ltd.’s deletion process will allow us to delete certain information if we decide that it is not relevant to the company.

11. Your Data Protection Rights

Under data protection law, you have rights, including:

Your right of access – You can ask us for copies of your personal information.

Your right to rectification – You can ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You can ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

For any privacy-related enquiries, please contact our registered office:

Netmediasolutions Ltd 4a Fen End, Stotfold,

Bedfordshire, SG5 4BA

Email: [email protected]

NB: We would ask that you contact us first so we can address the issue or concerns and resolve them swiftly.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Changes to this Policy

We keep this policy under regular review. Any updates will be posted on this page. | Version 2.0 |Last Updated: 24th February 2026